Are you a small business owner or a freelancer who wants to connect with your customers via WhatsApp? Then this blog is for you because here we are going to see about the WhatsApp business app and its features in detail.
Table of Contents
What is the WhatsApp Business App?
The free app is available to download via the Play Store and App Store and it is specially built for small business owners. This app help business owners to personally connect with the customers and improve their brand. If some good features that are very helpful for small business owners to engage the customers.
Features of the WhatsApp Business App
Profile creation
You can easily create your business profile with just a few tips. So your customers will get your address description contact details and website very easily.
Quick reply
Businesses you will get the same set of questions from many customers. So you can create a yes set of quick replies to answer that kind of repeated question. This will save your time and helps to engage your audience soon
Chat Label
As a business owner, you have to maintain many customer contacts. You have to remember those who already paid or those who are going to pay and users with pending payments. So to make your work is here WhatsApp business app has a label chat option so you can easily add a label to your customer’s chat.
Automated messages
These are all of the best features provided by the WhatsApp business. Because it replies to your new customer’s message automatically. So your new customers will get them quick response from your end so you don’t close your customers in your absence. Most importantly with these automated messages you can also greet your customer or introduce your business to your customer
Conclusion
WhatsApp business app is one of the best ways to promote your business and products to your audience. You can also create your product catalog in your profile with this. So ye customers can easily choose your product or service and approach you. I hope you found this blog helpful and if it is so share it with your friends. Follow Publish Square for more blogs like this.
